>RETURN POLICY
Zebra blinds are a type of window cover that is gaining popularity across the country. It’s distinguishable look resembles the stripes of a zebra - it is comprised of solid fabric bands that alternate with sheer or net bands. The operation of this product simple and allows you to transition between sheer and privacy.
CHANGING OR CANCELLING AN ORDER
The cost of zebra blinds depends on several factors including the width and height of the window covering, the type of fabric and the addition of optional features such as motorization.
WARRANTIES
The concept is simple, depending on the need for privacy and desired brightness, the panels can be aligned or superimposed. The horizontal panels of fabric alternate as you open and close the shade. The panels can even be adjusted to block off any dispersion of light.
WARRANTY CLAIMS
All of our products are custom made, covered by an excellent warranty and manufactured with the highest quality parts and fabrics. The difference lies mainly in 2 characteristics: the texture of the fabric panel and the material between the fabric panels. Generally, the color and texture of the fabric panels will vary depending on the zebra model. There is also a band between the fabric panels which will be composed of either a fine sheer or net.
DELIVERY & SHIPPING
There are no additional charges if you opt for 2 or 3 shades on the same cassette. In order to maximize savings, the price is calculated independently for each blind. The maximum width available is 144’’.
REPAIRS & PARTS REPLACEMENTS
We offer 3 types of motorization: battery, solar and wired. The battery motorization system stays charged for about 6 months depending on usage. The solar motorization system does not require any additional connection after the initial set-up since it is powered by the sun's rays. The wired motorization system plugs into the electrical panel. The remote control included in your motorization package allows you to control your blinds within a distance of about 30 feet. These packages also include Bluetooth technology that allows you to control your window blinds from your smartphone.
MISSING PARTS?
Yes, installation is very easy. All necessary installation hardware will be included in your order as well as installation instructions (also found on our How to Install page). All you need is a screwdriver and electric drill.
What color will the components be?
All of the components (cassette, hembar and chain) are automatically matched with your chosen color of fabric. We offer 5 different colors: white, ivory, grey, brown and black.
What is the applicable warranty on your customized products?
Our zebra blinds and other window shades are covered by the best warranty in the industry; a lifetime warranty for the mechanism and 5 years for the fabric. For more information, consult our warranty policy.
What is the delivery time for my order?
The manufacturing and delivery time for custom orders is 12 to 15 business days across Canada, unless you have chosen the express manufacturing option available during certain periods, in which case your order will be placed in priority and manufactured more quickly. Your shades will be delivered via Purolator or Midland courier service. An email with the order tracking number will be sent to you at least 24 hours before delivery.
Are zebra shades a good window treatment?
Zebra shades are a type of window covering that are unique and will add sophistication to any room. The alternating bands fit with any all home design style while creating warmth and a clean look. Zebra blinds are easy to operate and can installed in any window in your home.
What quality are the products?
We are proud to offer among the highest quality custom window coverings in the industry. Quality is a primary consideration in window coverings. Quality is measured not only by the type of the materials used, but also by the components that make up the blind. Another important factor is the level of knowledge of our teams that assemble the blinds and the tools used, such as latest technology cutting tables of our local manufacturer.